Energy Economy

25 Aug 2022

UK Energy Market Regulator Says Shell to Refund Overcharged Customers

25 Aug 2022  by   

The Royal Dutch Shell logo is seen at a Shell petrol station in London, January 31, 2008. REUTERS/Toby Melville/File Photo

Shell Plc's UK consumer gas, electricity and broadband operations business will pay 536,970 pounds ($635,181.81) to customers it has overcharged on its default tariffs, Britain's energy market regulator Ofgem said on Thursday.

The payment by Shell Energy Retail Ltd includes a refund of 106,000 pounds to 11,275 prepayment customer accounts as well as 400,000 pounds to Ofgem's voluntary consumer redress fund.

($1 = 0.8454 pounds)


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